Last Updated: 10/1/2025
Welcome to Soulaf Restaurant, a restaurant specializing in Lebanese and American cuisine. By using our website or placing an order, you agree to the following terms and conditions:
Restaurant: Refers to Soulaf Restaurant across all platforms.
Customer: Any individual who places an order.
Products: All food and beverages offered by the restaurant.
Placing an order or using our services indicates full acceptance of these terms.
The restaurant reserves the right to update or modify these terms at any time without prior notice.
All meals are prepared fresh upon order.
Presentation may slightly differ from displayed images.
Orders are confirmed after successful payment.
The restaurant may cancel an order due to item unavailability or unforeseen circumstances, with a full refund issued.
Delivery or pickup times are provided based on availability.
The restaurant is not responsible for delays caused by external factors.
Prices are subject to change without prior notice.
The confirmed price at checkout is final.
Soulaf Restaurant respects your privacy and is committed to protecting your personal information.
Name
Phone number
Order details
Delivery address (if applicable)
Your information is used to:
Process and deliver orders
Communicate regarding orders
Improve service quality
We implement appropriate security measures to protect customer data.
Customer information is not shared with third parties except for delivery services or legal requirements.
Due to the nature of freshly prepared food, the following policy applies:
Orders may be canceled before preparation begins only.
Once preparation starts, cancellations are not accepted.
Returns are not accepted after food is delivered or collected.
Exchanges are provided only if there is a clear error in the order caused by the restaurant.
Issues must be reported immediately upon receipt.
If you receive an incorrect or damaged order, please contact us immediately so we can resolve the issue promptly.
📞 Phone Number: 96566906696